Precision Urology Hospital endeavours to maintain high clinical care standards. To establish a patient friendly environment, we achieved NABH accreditation which is a hallmark of quality and clinical care standards across India. Understanding the multifactorial and multidimensional nature of quality control in a hospital setting, the Quality Management team at PUH is responsible for policy preparation, process outlining, and monitoring of processes and outcomes. We observe the following 10 vital principles to ensure high standard of clinical care:
Establish and revise processes and SOPs for each area
Ensure proper patient assessment and documentation
Follow the specific consent taking process as per the guidelines
Actively monitor incidences and their closures
Conduct patient satisfaction surveys; ensure grievance redressal
Identify and manage quality indicators for each clinical and non-clinical department
Regularly monitor outsourced services
Undertake facility rounds for prevention of emergencies
Undertake facility rounds for prevention of emergencies
Conduct regular training and mock drills