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Our iterative quality management approach allows us to adopt various quality measures and standards to manage hospital operations such that we remain undeterred in our endeavour to deliver world-class care at affordable prices in a patient-friendly manner. In doing so, we pay special attention to three key areas of organizational activity:
| Process Refinement | Cost Control | Measuring Performance |
We make focused quality enhancements across all our functions with an unflinching commitment to patient satisfaction |
We strive to bring world-class care within the reach of every patient by implementing strategic cost management measures |
We define and set benchmarks based on which we monitor and measure our performance to continuously improve ourselves |
Our integrated quality control and quality assurance approach entails the following steps:
